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SuperValuers Pty Ltd Payment Policy
Any queries about this payment policy should be directed to the billing department.
Payment Options
SuperValuers Pty Ltd provides online superannuation valuations. Valuation pricing is detailed on our schedule of charges.
A user can pay for their valuations upfront or on account. All users pay upfront, unless they apply to pay by account and are approved.
To fill out an application for account payments, click on the "Change Billing Type" link in the user details section. Applications for new accounts take 48 hours to be approved.
To return to upfront payment, click on the "Change Billing Type" link in the user details section. Applications to revert to upfront payment are automatically approved.
Upfront Payment
We accept upfront payment by credit card only. Accepted credit cards are: MasterCard, Visa.
All credit card payments use a secure gateway to prevent unauthorised access of your payment details by a third party.
SuperValuers does not record the payment details except where required to process your payment.
Account Payment
Accounts are billed on the 7th of every month; payments are due on the 28th of the same month. Account payments can be paid via cheque or money order.
Refund Policy
If you disagree with any of the charges against your credit card or account, please contact our billing department with the date and amount of the disputed transaction.
Version 2 - Date of publication 1 September 2003
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